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What You Agree To When You Use impor888

These Terms & Conditions set out the rules that apply when you open an account, make deposits through DANA, OVO, or GoPay, and access any part of the lobby.

Applies to all account activityCovers DANA, OVO & GoPay depositsSubject to local law eligibilityUpdated terms take effect on publicationContact support for any questions
impor888 What You Agree To When You Use impor888
HOW WE OPERATE

What These Terms Mean in Practice

These terms are not just a legal formality — they describe how the platform actually works. Account security, wallet handling, data retention, and the steps for disputing a transaction are all governed here. We keep this consistent so you know exactly what to expect at every stage of your account journey.

Account Security Your account is protected by OTP verification at login and at key wallet actions. If you suspect unauthorised access, contact support immediately via live chat to freeze your account.
Wallet & Payment Handling Deposits made through DANA, OVO, or GoPay are logged against your account the moment the wallet confirms the transfer. Withdrawal requests go through a verification step before funds are released to your registered wallet.
Data Retention We retain account and transaction records for as long as required by the terms and applicable law. You may request a summary of your account data by contacting support with your registered account ID.
Requesting Changes or Closures To update registered details — such as your linked OVO or GoPay account — or to request account closure, submit a written request through the in-account Help Centre or via email support.
TERMS CONTACT

How to Reach Us About These Terms

If any clause in these Terms & Conditions is unclear, or you need to raise a question about how a specific rule applies to your account, our support team is ready to help. Reach out through any of the channels below — include your registered account ID so we can locate your details quickly.

Team online

Live Chat

Start a live chat session directly from your account dashboard. Our team reviews terms-related questions and responds within the same session where possible.

Email Support

Send a detailed message to our support address found in your account settings. Include the specific clause or section you are asking about for a faster reply.

In-Account Help Centre

The Help Centre inside your account lists common terms questions with direct answers. Search by keyword — for example, 'withdrawal conditions' or 'wallet verification' — to find the relevant clause.

Common Questions About Our Terms

These answers cover the terms questions we hear most often. If your question is not listed here, reach out through live chat or the in-account Help Centre with your account ID and the specific clause reference.

Updated terms take effect as soon as they are published on this page. We recommend checking this section periodically, especially before making a deposit or withdrawal request.

Yes. These terms apply regardless of which wallet you use — DANA, OVO, or GoPay. The payment method does not change your rights or obligations under this agreement.

Contact support via live chat with your account ID and the transaction reference number. We will review the record against the wallet confirmation log and respond with our findings.

Yes. Submit a data request through the in-account Help Centre or by emailing support. Include your registered account ID and we will provide a summary of your stored account and transaction data.

Depending on the nature of the breach, we may suspend or close your account and withhold pending transactions pending review. We will notify you through your registered contact details.

Yes. Access to the lobby and all account features is available only where local law permits. It is your responsibility to confirm that using this platform is lawful in your area before registering.
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Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.